As a Strategic Account Manager at BlueSky, you will be managing the expectations and developing business solutions for our enterprise clients. You will be tasked with creating effective business plans to generate more revenue, increase brand loyalty and improve customer satisfaction
This is a role that carries a lot of responsibility in terms of relationships, revenue and impact - and this reflects in the profile of the person we are looking for:
Required experience:
- Target carrying Software or Technology sales and Account Management experience selling to Enterprise Financial Services organisations
- Must have demonstrable experience selling Business Applications to Enterprise organisations in their current role.
- Demonstrable track record of success, achieving/exceeding the target in recent sales positions.
- A minimum of 5 years selling into Enterprise accounts
- Preference is given towards recent and successful experience in the software industry (Cloud experience would be a plus)
- Evidence of relationship-building skills with an ability to grow and nurture relationships.
- Exhibits characteristics of self-starting, risk-taking, and a drive to succeed.
- Must be proficient in both oral and written communication skills (English)
- Ability to map out and strategically define account plans for top-tier accounts managed.
- Excellent at leveraging C-level and LOB relationships.
- Effectively optimises internal and external networks.
Key Responsibilities:
- Manages the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business sales while expanding existing accounts.
- Engages with prospective organisations to position BlueSky solutions through strategic value-based selling, business case definition, ROI analysis and references
- Successfully interacts at the C-level.
- Drives significant coordination amongst BlueSky divisions
- Creates and drives strategic emphasis
- Accurately forecasts and achieves revenue goals.
- Identifies/qualifies/develops opportunities across the Financial Services vertical for selected business solutions
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales targets
- Forecast and track strategic account metrics (e.g. quarterly sales results and annual forecast)
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with strategic accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales targets
- Forecast and track strategic account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status, including:
- Weekly and monthly reporting with clear objectives and goals
- Prepare for all Bi-monthly SAM meeting with clients
- Schedule Bi-monthly meetings with strategic accounts
- Take minutes of the meetings and distribute to meeting attendees
- Collaborate with sales team to identify and grow opportunities within vertical
- Ensure monthly strategic “BlueSky thinking” sessions are scheduled with each strategic account
- Assist with challenging client requests or issue escalations as needed
- Maintain good working relationships with existing clients to enhance client retention and drive new sales through referrals and references
- Proposal development for all new business
- Develop and execute business development initiatives with aggressive targets
- Grow, manage and maintain trust and strong business relationships with existing and new strategic accounts via personal visits, telephone calls, email contact and marketing campaigns with the marketing teams to ensure we are delivering on requirements
- Identify new sales channels and work with the team to tailor products to service new channels
Requirements
Our SAM’s have the following attributes:
Leadership
- You are visionary, helping our clients see the art of the possible. You’re able to respectfully challenge and direct the customer in the customer’s best interest
- Team members will want to go the extra mile for you
Communication
- As the liaison or the customer and the rest of the company, you need to excel at communicating in person, over the phone, email and across teams
- You are comfortable addressing C-Level executives
- The SAM will keep all stakeholders informed on all important issues pertaining to their project
- You will lead the presentation on project updates and account reviews
- You have the ability to be concise, clear and convincing
Business Acumen
- Understand the bigger business issues for the client and help the client manage their business through our value proposition and service offering
- Secure profitable deals for BlueSky
Relationship Savvy
- Read people and connect meaningfully with a variety of personalities
- Grow and maintain strategic relationships with our clients
Results oriented
- Focus on getting results for the customer - This means being proactive and not wait for the customer to notice they are not on track to achieving a particular goal.
- Have a “no excuses” mindset – do what needs to be done
- Coordinate multiple resources to achieve the desired outcome. You are driven by outcomes and not ego.
Appetite for Learning
- Recognise the pace of change we are undergoing.
- Open to training and development.
- You are constantly growing in your perspectives and abilities
Non-negotiable
- Must have Financial Services experience
- Professional services experiences – experience with selling software or technology solutions for at least two years
- A minimum of 5 years selling into Enterprise accounts and no more than four career moves in the last ten years.
- Must be proficient in both oral and written communication
Nice to have
- Knowledge of the Salesforce ecosystem or at least worked on a CRM, AWS etc.
Benefits
Our team inspires progress in each other and in our customers through our relentless pursuit of excellence; you will work with leaders who promote learning and personal development. We offer competitive salaries, bonus incentives, benefits, flexible hours, and mentoring.
Our Culture
We want to go far
And we want to go fast
so.....
Are you ready to shoot for the moon?
https //culture.bsky.co.za/
Job Type: Full-time
Salary: From R800,000.00 per month
Education:
- Bachelors (Preferred)
Experience:
- financial: 5 years (Required)
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